Kalpitha Jagadeesh
OPen

Building a scalable visual design system for a Responsible Tech think tank

Client:
All Tech is Human

Industry

Responsible Technology

All Tech is Human

My Role

Product Designer

Platforms

Web

Scope of Work

Market Research | Design Systems | Branding

Timeline

Mar 2023 – June 2023 (10 weeks)

Redesigned the web experience by creating a cohesive visual design system that better conveys their value proposition for the client ‘All Tech is Human’ (ATIH) — an organization promoting knowledge sharing and collaboration in the responsible technology space.

THE PROBLEM

Website fails to communicate the organization’s value proposition

The target audience i.e. tech practitioners have limited time and would not carefully scrutinize a website that seems overwhelming. The website as it stands —

01
Lacks visual hierarchy

02
Lacks information prioritization

03
Has inconsistency in text and content alignment

04
Has unnecessary animations

05
Has randomized navigation

06
Has inconsistent visual language.

THE SOLUTION

Complete visual overhaul to highlight ATIH's humane technology offerings

My aim was to highlight the ‘Humane Technology’ approach in all aspects of the visual design language, so that the organization’s mission becomes apparent at first glance.

I helped increase traction and reduce drop-offs by rethinking the website layout, content hierarchy, navigation, visual design, and user experience. I did this through the inception of a scalable design system.


[Use the slider below to get a peek into the redesign]

THE PROCESS

Assessing the current visual system

Valuable information resource, though packaged poorly

Strengths

01

Visually has a great contrast between foreground and background.

This makes reading content easy without it feeling tricky on the eyes.

02

The availability of relevant information and content.

Though not structured in the best way, the existing website has all the necessary information that a user might be looking for.

Assessing competitors

Visually digestible information makes competitors stand out

I audited the content on competitor's websites to identify what they bring to the table to inform potential opportunities for ATIH to bridge.

01

Center for Humane Technology

  • Great usage of the grid systems for content hierarchy

02

The Berkman Klein Center for Internet & Society

  • Minimalistic design approach to make content the focus.

03

The Algorithmic Justice League

  • Usage of bold images and text that speak for itself.

04

Institute for Ethics and Emerging Technologies

  • Breathable UI and extremely digestible snippets of information.

DEFINING COMMUNICATION AND DESIGN GOALS

Tackled visual  inconsistencies by defining non-negotiable visual characteristics

I drew from learnings of website assessments to inform the overarching approach I would take for the redesign. They are:

01

Hierarchy

To reduce clutter and add more structure and direct the viewer's eyes to the necessary information.

02

Emphasis

Highlighting the right content through text weight, colors, etc. to make the most essential information stand out.

03

Balance

By striking a balance between images and text, positive and negative space, made the website seem less overwhelming.

04

Theming

Building a consistent brand identity to highlight the ‘Humane Technology’ mission to leave a distinct impression on viewers.

MOODBOARD

Defined a clear creative direction to evoke the desired emotions.

To serve as a North Star, I iterated on multiple moodboards and finalized the one I created that was a reflection of the following characteristics — Streamlined, Neoteric, Minimal.

Inspired by Integrated Development Environments (IDE) that tech professionals use, I decided to use a largely monotone palette with a pop of color to draw attention to vital information.

New logo to highlight the technology aspect that is the main focus

The exisiting logo doesn’t convey anything about the technology aspect that is the main focus of the organization. It seems like it has more to do with an organization that caters to something in the field of neuroscience or cognition.

The new logo is an amalgamation of a rigid iconographic style human and digital pixels — the smallest units in a technological digital display. The logo and the word mark are used together across web channels. Additionally, a bitmap font in the word mark helps bring out a subtle contrast between humans and technology while still maintaining an overarching cohesiveness.

Before

After

Typeface combo that allows for a breathable design and legibility

Two main typefaces — Manrope and IBM Plex Mono are used in the design.

As a sans-serif font with it’s rounded nature and simplicity, Manrope paves the way for a breathable design for important text content such as section headings.

On the other hand, IBM Plex Mono with its excellent legibility serves as the perfect body text. The two typefaces when used in conjunction in the design serve as a bridge between mankind and machine.

Using color as a visual cue to make content more readable

The color palette has been inspired by the varying colors used in Integrated Development Environments(IDE) used by software programmers for coding. IDEs use different colors to highlight and draw attention to necessary information. The same concept is being used within the context of the website to use color as a visual cue to make content more readable.

Section Background Colors

For text highlights — use 50% opacity

Design Evolution

After a few explorations with grid layouts, I found the perfect balance in a square grid system to create more uniformity despite following a modular approach for page composition.

FINAL DESIGN

Applied Design System

Through the redesign, my goal was to do a complete overhaul of the visual design system such that it caters to the broadly scoped global target audience of All Tech is Human.

Additional assets to drive organizational revenue

Besides the website redesign itself, I created two additional design artifacts that could be used to boost revenue for the business.

Considering how ATIH is a non-profit, additional income streams would make them less reliant solely on donations. I designed a customized laptop sleeve as merchandise to cater to that.

I also designed a poster template that the organization could use to promote their events beyond web platforms.

DOCUMENTATION

Compiled visual system style guide

[ABC]

Impact — Words from stakeholders

"The way Kalpitha balanced vibrant colors with colorful imagery in the visual redesign was masterful, showing just how impactful her design mastery can be."
"Kalpitha's documentation was impressively clear and clean, reflecting her thorough and detailed approach throughout the project. The time and effort she put into this project were clearly evident, resulting in a design that significantly enhances the organization's visual appeal."

Reflections & Takeaways

As my first experience designing an end-to-end scalable style guide from scratch, delving into the nuances of visual communication principles led to some key learnings.

01

Importance of effective critique

Engaging in regular critique sessions that were constructive helped me invite fresh new perspectives as I went about refining my designs. This also helped me look at my design iterations objectively by evaluating it against business goals and user needs in turn helping me get comfortable with not getting too attached to any particular idea. It also highlighted the importance of setting the right expectations for critique sessions by providing clarity at the start on what feedback I am look for, to pave the way for a productive conversation.

02

Incremental approach to design

While creating a design system and visual design style guide from scratch can feel like a colossal task, I learnt that starting small and progressively adding layers can help produce quality work by focusing on one thing at a time. Trying to apply multiple visual design elements all at once while creating components can lead to disastrous outcomes and also feel overwhelming.